Store Policies


I. Purchase, Prices & Shipping

Price quotes, or those listed on, are subject to change and do not include shipping or applicable packing/pallet charges. Packing/pallet charges shall be applied to the final purchase price if equipment is not picked up at seller's warehouse.

Title to the equipment will transfer to buyer once invoice is signed and payment is received. Upon receipt of payment, seller is responsible for any loss or damage to the equipment prior to the date of shipment. After the date of shipment, the transaction is complete and seller shall not be held liable for any loss or damage incurred by buyer or any 3rd party thereafter.

It shall be the responsibility of seller to furnish information about the equipment's make and model to buyer upon purchase. It shall be the responsibility of buyer to: (1) inspect the equipment prior to purchase; (2) properly install the equipment to original manufacturer's specifications, if needed; and (3) comply with local city ordinances, if applicable.

Definition of USED or REFURBISHED (as it relates to parts, equipment, or other items sold) - item that has been used previously that has been inspected and is in working condition. The state of an item listed in "Used Condition" or as "Used" is NOT new or like new.

Buyer is responsible for all shipping costs and no shipping costs shall be refunded.

Seller is not responsible for any damage caused during freight or shipping to the item(s) purchased. Buyer must file a claim with the shipping agent.

II. Returns

All returns must be accompanied with an RMA number signifying that the Seller has accepted the return and that the item purchased qualifies for a return. If you receive an incorrect part, faulty part, or if you ordered the wrong part, you may request to return the item for exchange or refund by Seller. If the package has been opened or the part has been installed, a request for return will not be approved.

Please contact Seller within 3 days of receipt of the item to begin the return process. Returns are subject to a restocking fee of up to 50%. All shipping costs associated with the item purchase and/or returns are the responsibility of the buyer. Electrical components can be permanently damaged instantly due to incorrect installation or failure of a non-related part when installed and thus are not eligible for return unless specifically covered by warranty.

Qualify for a return

The term: USED, refers to items that are not in new condition but that have been previously operating, inspected and in working condition when listed for sale. Shipping costs, including purchase shipping and return shipping, are non-refundable. Purchased items, with the exception of electrical components, may be eligible for return under certain circumstances.

Any return request must be made within 3 days of delivery. Any items returned must be accompanied by a RMA (return merchandise authorization) number. Any approved return is subject to up 50% restocking fee. In some cases, on new or used items, shipping is the responsibility of the purchaser. Items returned must be unused, undamaged, and in original packaging with all hardware intact. Items purchased in USED condition must have seller tamper and identification labels intact.

Any items sold under the condition of non-refundable or AS-IS are not eligible for return processing. Seller is not responsible for any damage caused during freight or shipping to the item(s) purchased. Buyer must file a claim with the shipping agent.

IMPORTANT: ESD products are final sales. No returns available for ESD products.

III. Equipment Warranty

Warranties are in accordance with current Manufacturer's warranties only. Seller provides equipment "AS-IS," with no extended warranty of any kind, either express or implied, and seller explicitly disclaims any warranties of Merchantability, Fitness for a Particular Purpose, Quiet Enjoyment or Non-Infringement. Seller does not promise or warrant that any aspect of the equipment will work properly or continuously after sale is complete, unless otherwise stated in the invoice. Seller is not responsible or liable FOR ANY LOST PROFITS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER INCURRED, INCLUDING NEGLIGENCE) arising out of or in connection with the purchase or use of any equipment.

IV. Indemnity

After sale is complete, seller shall be held harmless from any claims, liabilities, damages, losses, costs, expenses (including but not limited to settlements, judgments, court costs and reasonable attorney's fees) fines and penalties, arising out of any actual or alleged injury, loss, or damage of any nature whatsoever by buyer or any third party arising out of or in connection with the purchase or use of any equipment.

V. Board Repair

Nothing in the "Policies & Disclaimers" creates any agency, partnership, joint venture, employment or franchise relationship between buyer and seller. Any waiver of any provision of the "Policies & Disclaimers" will be effective only if in writing and signed by seller.

Repaired/exchanged boards come with a full (1) one-year warranty that covers most unit failure except as a result of the following: repair, water damage or corrosion, excessive heat, improper installation, equipment servicing, user mishandling, or acts of vandalism.

Any changes made to the components or part itself void warranty. Tampering with the warranty label voids warranty coverage. In addition, the warranty does not apply if the part has been dropped or otherwise physically damaged and cannot be repaired.

We must receive any warranty claims before the end of the warranty period. All items listed in warranty claim must be returned to us for any claim to be reviewed or processed. No refunds are available after (30) thirty days from date of invoice.

Our liability under this warranty is limited to the replacement or repair, at our choice, of any defective component(s) free of charge to our customer.  We shall not be liable for consequential damages direct or indirect or for injury to persons or property or commercial loss or otherwise arising out of repair services or remanufactured products.

We reserve the right, at any time and without notice to you, to add, change, update, and/or modify this Return Policy, simply by posting such addition, change, update, and/or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site. Policies are subject to change at any time without notice and may be viewed at anytime on our Policies page:


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